Phonelines open 7 days a week 8.30am - 8.30pm.

Answerphone outside these hours.

Appointments available Monday to Thursday 9.30am - 6.30pm.

Friday 9.30am - 12noon. ___Saturday 9.30am - 1pm. ___Sunday - Closed

 

PRICES AS OF 1st January 2007.

 

Troubleshoot / Consultancy Fees

  
Call Out Charge - Includes First Hour on site
£30.00
Additional half-hourly charge
£15.00

 

A Note about Our Charges

As a general rule, we try not to spend more than 2 hours on-site at any one time unless you have been notfied in advance that a job may over run. Where possible we will give you an estimate of how long the problem will take to fix. If we feel that the computer will require more than two hours work, you will be notified and given a fixed price quotation which will include the initial call out fee. In the case of virus or spyware removal a fixed price will also be given. For futher information regarding the call out fee and the no fix-no fee policy, please read our terms and conditions.

 

Fixed Prices

  
Format Hard Drive and Install Windows O
£50.00
As Above Plus File Backup and Transfer
£60.00
Install Customer Supplied Software (per item)
£5.00
"Ultimate Install" - Format, Re-install, Backup and Software
£75.00
 
Off-site Virus or Spyware Removal
£45.00
   
PC Health-check (includes software repairs where required)
£60.00
   
Lost Data Recovery (exempt from No Fix, No Fee Policy)
£75.00

 

System Installation
Full installation and set up of a new PC System
£45.00

 

Broadband Set-up
Set-up NTL/Dial up Broadband on your PC
£30.00

 

Home Network
Set Wireless Router to share Internet on up to 3 PC's
£45.00
Install Router and network two pc’s to allow file and print sharing
£60.00
Wireless Network Security Check
£30.00

 

Custom Built PC Systems

  
Please call for a no obligation quotation.
New Systems built by us come with a 1 year on site hardware warranty and free installation.
 
   

ACCESSORIES AND INK CARTRIDGE SUPPLIES

  
Visit www.computermisbehaving.com and follow the link to the online shop for a wide range of print cartridges and accessories at low prices and free delivery. If you can’t see what you want, e-mail us.
 
   

PLEASE NOTE:

  

It is very important that you backup any important or precious files BEFORE the Engineer arrives wherever possible. Roblett Computer Systems will not be held liable for the loss or damage of any data whilst your computer is in our care or being worked on. We recommend you back up any important data to an external drive, CD or DVD at least once a week to ensure that your data remains safe and up to date.

   
Wherever possible, repairs and upgrades will be carried out on site. However, sometimes it may be necessary to remove the base unit from the site to conduct repairs at our premises.